Welcome to Complete Business Solutions, your trusted partner in driving positive change and unlocking the true potential of your Indigenous employees. Our expertise lies in enhancing cultural capability, empowering both government and private enterprises to thrive in an inclusive future.

Experience Growth with Complete Business Solutions

At CBS, we understand that success hinges on embracing diversity and fostering a more inclusive environment. Let us guide you towards a brighter future for your organisation.

Cultural Training Services

Elevate your workforce with our engaging, informative, and customised cultural capability training. Whether at your premises or our Cairns head office, our Indigenous facilitators, who are qualified and experienced trainers, create a culturally respectful and inclusive environment for adult learners.

We understand the unique facets involved in providing effective training that may involve a diverse and geographically distributed workforce; those from culturally or linguistically diverse backgrounds, those challenged by digital, language, literacy or numeracy aspects of learning. All facilitators and trainers hold a minimum Certificate IV in Training and Assessment with LLN specialisation module.

Cultural Capability Programs

We specialise in crafting basic to advanced cultural capability programs suitable for any workplace, especially Government organisations. Our programs are adaptable for delivery by our facilitators, your in-house trainers, or through self-paced learning. We tailor the program design to meet your specific needs, whether you have a centralised or dispersed workforce.

Training modules and topics we can provide in your program includes:

• Championing Anti-Racism – Gain a comprehensive understanding of anti-racism and master the practical application of these principles within your organisation.
• Culturally Appropriate Relationships – Contextualise your cultural capability and acquire the skills to influence others in building culturally appropriate workplace relationships.
• Defining Culture and Cultivating Awareness – Understand what culture is and learn the essential steps to become culturally aware.
• Embracing Cultural Sensitivity at Work – Showcase your cultural awareness in the workplace and create a more inclusive environment.
• Fostering Cultural Safety – Recognise the significance of creating culturally safe workplaces that foster inclusivity for all.
• Government’s Role in Queensland – Explore the influence of government and administration on the lives of Aboriginal and Torres Strait Islander Peoples in Queensland.
• Legislative Impact Unveiled – Delve deep into the historical intentions and consequences of legislative and legal frameworks on Australia’s Aboriginal and Torres Strait Island communities. Discover how these have shaped our present.
• Treaty Insights and Agreements – Gain a profound insight into the complexities of treaty and agreement-making between Aboriginal and Torres Strait Islander Peoples and settler states.
• Unlocking Cultural Awareness in your organisation – Identify opportunities and build on them within your organisational people and culture framework.

At Complete Business Solutions, we empower you with the knowledge and skills needed to navigate the complexities of cultural awareness and create a more inclusive, culturally-sensitive, and successful work environment.

We are not just about training; we’re about transformation. Embrace the power of diversity, harness the strength of your Indigenous employees, and embark on a journey towards a more inclusive and prosperous future for your organisation.

Join us today and unlock the true potential of cultural capability with Complete Business Solutions.