Capability Statement

Complete Business Solutions (QLD) Pty Ltd helps other businesses to improve efficiency, compliance and growth. Independently certified by Supply Nation as a 100% Indigenous−owned, controlled and managed company, we are specialists in addressing and preventing pain points for start−ups, entrepreneurs, SME’s and corporations.

Solution focused, we help empower and equip your business and your people with affordable, practicable business tools and knowledge. We help drive significantly successful results in your business that lead to growth and success.

Working closely with our clients, we apply our extensive business knowledge and expertise to build you a custom solution that will improve or grow your business − whether it is process or people−centric solutions.

We offer:

Business mentoring services (owners and employees)
Grant and Tender writing (80% success rate)
Business management systems (HSEQ)
Strategic document preparation
Workplace health & safety
Risk, governance & compliance
Small business support services
Education, training and development

HISTORY

Complete Business Solutions (QLD) Pty Ltd is a 100% Indigenous owned business based in Cairns, Queensland providing services across Australia and internationally. The business is the result of an amalgamation between two experienced, successful business owners who strongly believe and recognise that country, community and culture are vital stakeholders needed to build our regional communities and celebrate success stories through connections beyond their own networks, such as larger corporations and Government agencies.

Superior client service has resulted in rapid growth and service diversification to address many pain points faced by small businesses. The Directors have won national and state awards for dedication to business and community services.

The Directors, Petina Tieman and Paul Gear, have extensive experience supplying business consultancy and compliance services to Local, State and Commonwealth Government Departments and Agencies. With over 50 years collective experience across a variety of industries and business structures from start−ups and SME’s to ASX listed corporations − they have worked in remote regions and metropolitan areas.

Complete Business Solutions has achieved Supply Nation certification and has been appointed to the panel of Local Buy for Business Management Services.

COMPETITIVE ADVANTAGE

Creating outcomes − producing quality results every time
Nothing is too hard − no timeline too tight, no job too small
Affordable solutions − without long term, lock−in contracts
We create solutions individually customised to you, your operating style and your needs
We’ll travel to meet you − whether regional, metro or interstate
Our multiple awards give you confidence in our capabilities
We are socially committed − dedicating many pro−bono hours to community
Our first ‘yarn’ together is at no cost
We know business, We know country, We know Government, We understand your needs!

OUR PEOPLE

Petina Tieman - Director

Petina is the Indigenous business owner of Complete Business Solutions (QLD) Pty Ltd. Petina is known as the ‘Rainmaker…Building Business, Empowering People’ − driven by her passion, Petina uses innovative methodologies of education and empowerment to genuinely help startups and small businesses to grow.

Paul Gear - Director

Paul, is often referred to as the ‘engine room’ of the business; managing workflow processes, driving the team and creating outcomes. With 20+ years business management experience, Paul has consulted and worked for SME’s, large corporations and Government agencies in Australia and Internationally. An award-winning State and National Health and Safety Award winning Business Manager, HSEQ consultant, Safety Trainer and successful author, Paul thrives on career diversity across multiple industries.

Team Members

VALUE PROPOSITION

Complete Business Solutions (QLD) Pty Ltd provides specialist business management services across Australia. Recognised as having extensive industry exposure our business is built on utilising our skills, knowledge and resources to a vast range of clients in private enterprise and government including start−ups, SME’s and corporations.

Our key areas of expertise are:

Improving efficiencies
Improving compliance
Improving growth and diversification
Educating and empowering employees

In consultation and collaboration with our clients to fit within budget and timelines, we offer customised and scalable business to business solutions, with minimal investment of time or money from our clients.

Our Head Ofice is in Cairns, North Queensland with sub−offices we service all of Queensland with work also now being undertaken interstate including Western Australia, Northern Territory and Victoria.

Our team of highly knowledgeable and experienced specialists cover every aspect of business from integrated and standalone management systems, legislative compliance, technical writing, human resource management, marketing, training development, website design, incident management communications, economic development, strategic planning and documentation development.

Petina Tieman is a a multi−award winning Indigenous business entrepreneur, recognised as a specialist in education, tourism, business growth, change management and Indigenous advocacy. Petina holds 14 qualifications, and primarily focuses in the client engagement, strategic coaching, compliance training and marketing services. She also mentors for and consults to multiple Government agencies across Queensland including:

Office of Small Business
Tourism Tropical North Queensland
Department of State Development
Department of Education & Training
Indigenous Business Australia (IBA)
Indigenous Land Corporation (ILC)

Paul Gear is a risk, compliance and safety specialist. He has extensive knowledge in the interpretation and application of the Work Health and Safety Act and Regulation 2011 for government and private enterprises and is an approved trainer for WHS Queensland.

Our services are all about getting the most effective solution for clients, one that matches their business needs ’whilst aligning with Industry or International Standards. We customise every solution rather than provide off−the−shelf products that are not designed for your industry, size or operation.