Workshops & Training

Course outcomes and objectives are matched with the operational needs of your business or workplace. We work within each participants learning style and capacity and directly align the training resources, procedures, equipment and environment to maximise training outcomes.

Our training programs are innovative, interactive, engaging, and delivered by experienced and engaging trainers who have worked in a variety of industries including local and interstate. We can even provide distance training support.

Whether you’re needing Short Courses, Workshops, Corporate Training, or Personal or Professional Development, we have courses to suit all of your needs including a choice from over 30 Short Courses and Workshops, 300 units of competancy and a variety of qualifications.

Leadership & People Management Courses include;

• Communication in the Workplace (15 modules)
• Customer Service Skills (including teamwork and diversity – 17 modules)
• Conflict Resolution (17 modules)
• Basics of Computing (Microsoft Office Suite, Outlook, Adobe, keyboard etc)
• Time Management with Goal setting (16 modules)
• WHS Basics (13 modules)
• Event Management (18 modules)
• Understanding Design & Print for your Marketing (18 modules)
• ‘Safety Made Simple’ (18 modules)
• … plus many more
  

Specialised Training including;

• Business Guide to Legislative Compliance – includes how to check your compliance status, identifying gaps, developing a compliance register and reviewing your compliance objectives 

• How to Prepare a Liquor Licence Application (includes preparing a Risk Assessed Management Plan – RAMP and a Community Impact Statement) 

• Conducting Workplace Investigations (includes Fraud investigation) 

• Private Investigator Training – Surveillance Operative 

• Private Investigator Training – Factual / Circumstance Investigator 

• Auditing Basics – systems, processes and procedures 

• Crisis and Emergency Management – Testing and Exercising the Response 

• Managing Media during a Crisis 

• How to Conduct a Risk Vulnerability Assessment 

• Design and Implement Security Risk Controls 

• … plus many more

Short Courses include;

• Coaching
• Mentoring
• Performance and Reasonable Management Action Planning
• Managing Individuals and Teams
• Working and Communicating Effectively with Others
• Conflict Management
• … plus many more

Business Skills Development Courses include;

• Grant and Tender Writing
• Making effective and efficient decisions
• Managing unreasonable conduct
• Complaints Management
• Corporate Governance
• Project Management
• Change Management
• Time Management
• Risk Management Strategies and Plans
• Business Plans
• Policy Development Basics
• Advanced Policy Development
• Effective Verbal Communication
• Stakeholder Engagement Practices
• Sales and Marketing
• … plus many more